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Privacy Policy

Effective Date: January 1, 2025 • Last Updated: January 1, 2025

At DownBot, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Information We Collect

Information You Provide

When you use DownBot, you may provide us with:

  • Contact Information: Name and email address when you submit a contact form
  • Video URLs: Links to videos you wish to download
  • Feedback: Comments, suggestions, or inquiries you submit

Information Collected Automatically

When you access our Service, we automatically collect:

  • Device Information: Browser type, operating system, device type
  • Usage Data: Pages visited, features used, download history (anonymized)
  • Log Data: IP address (anonymized), access times, referring URLs
  • Cookies: Small data files stored on your device (see Cookie Policy)

Information We Do NOT Collect

We do not collect:

  • Social media account credentials
  • Personal videos or private content
  • Payment information (our service is free)
  • Location tracking beyond general region

How We Use Your Information

Provide and Improve Our Service

  • Process your video download requests
  • Maintain and optimize Service performance
  • Develop new features and functionality
  • Fix bugs and technical issues

Communication

  • Respond to your inquiries and support requests
  • Send important Service announcements
  • Provide updates about changes to our policies

Security and Compliance

  • Protect against fraud, abuse, and unauthorized access
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Investigate potential violations

Analytics

  • Understand how users interact with our Service
  • Analyze usage patterns to improve user experience
  • Generate aggregated, anonymized statistics

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in operating our Service, including cloud hosting providers, analytics services, and email service providers. All service providers are contractually bound to protect your information.

Legal Requirements

We may disclose your information if required by law or in response to:

  • Court orders or legal processes
  • Government requests
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

With Your Consent

We may share your information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption: Data transmitted over HTTPS/TLS
  • Access Controls: Limited access to personal data
  • Secure Infrastructure: Regular security audits and updates
  • Data Minimization: Only collecting necessary information

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to:

  • Provide our Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Contact form submissions are retained for up to 24 months. Usage logs are automatically deleted after 90 days. Cookies expire according to our Cookie Policy.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

You can request a copy of your personal data in a portable format.

Correction

You can request correction of inaccurate personal data.

Deletion

You can request deletion of your personal data, subject to legal retention requirements.

Restriction

You can request restriction of processing of your personal data.

Objection

You can object to processing of your personal data for certain purposes.

Withdraw Consent

You can withdraw consent for processing that relies on consent.

To exercise these rights, contact us at support@downbot.app.

Children's Privacy

DownBot is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

We do not sell personal information. To exercise CCPA rights, contact us at support@downbot.app.

European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Our legal bases for processing include:

  • Consent (where you have given it)
  • Legitimate interests (improving our Service)
  • Legal compliance

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the new policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (if applicable)

We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

For privacy-specific inquiries, please include "Privacy" in your subject line.

By using DownBot, you acknowledge that you have read and understand this Privacy Policy.